Those Fucking Morons…
Why on earth people from HP think that the rest of the world is full of idiots and they are the only ones who actually know anything? My first question here is, do they know anything at all?
As I have ranted against them a LONG time on this blog and my old, I am not going to waste my time reinventing the wheel. I can sue them this time and I have evidence. It turns out that the receipt they gave me which says hard disk was replaced is either wrong meaning they did not replace the drive at all, OR it means that they replaced my old drive with a refurbished non resetted hard disk. How do I know this? S.M.A.R.T. tools. The report log of the hard disk is attached…. Read yourself the fields, power on hours and the numerous errors… they have NOT replaced the hard disk…. morons…
smartctl 5.39 2008-05-08 21:56 [i686-pc-linux-gnu] (local build)
Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Model Family: Hitachi Travelstar 5K100 series
Device Model: HTS541040G9AT00
Serial Number: MPB2LAX2CXWJLM
Firmware Version: MB2OA60A
User Capacity: 40,007,761,920 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 6
ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a
Local Time is: Mon Nov 10 01:52:17 2008 IST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 248) Self-test routine in progress...
80% of test remaining.
Total time to complete Offline
data collection: ( 645) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
No General Purpose Logging support.
Short self-test routine
recommended polling time: ( 3) minutes.
Extended self-test routine
recommended polling time: ( 30) minutes.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 084 062 Pre-fail Always - 0
2 Throughput_Performance 0x0005 105 100 040 Pre-fail Offline - 4565
3 Spin_Up_Time 0x0007 205 100 033 Pre-fail Always - 1
4 Start_Stop_Count 0x0012 096 096 000 Old_age Always - 7403
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 1376345
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 120 100 040 Pre-fail Offline - 40
9 Power_On_Hours 0x0012 086 086 000 Old_age Always - 6316
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 098 098 000 Old_age Always - 4246
191 G-Sense_Error_Rate 0x000a 100 094 000 Old_age Always - 1
192 Power-Off_Retract_Count 0x0032 099 099 000 Old_age Always - 233
193 Load_Cycle_Count 0x0012 081 081 000 Old_age Always - 191669
194 Temperature_Celsius 0x0002 125 098 000 Old_age Always - 44 (Lifetime Min/Max 13/56)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 21
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 15565 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 15565 occurred at disk power-on lifetime: 6211 hours (258 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
10 51 00 ff ff ff ef Error: IDNF at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ca 00 01 ff ff ff ef 00 00:00:08.800 WRITE DMA
ca 00 01 7d c5 fa e0 00 00:00:08.800 WRITE DMA
c8 00 01 00 00 00 e0 00 00:00:08.800 READ DMA
f8 00 00 be 4d a8 e0 00 00:00:07.400 READ NATIVE MAX ADDRESS
c5 00 10 af 4d a8 e4 00 00:00:07.300 WRITE MULTIPLE
Error 15564 occurred at disk power-on lifetime: 6211 hours (258 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 3a 0a 22 b8 f2 Error: UNC at LBA = 0x02b8220a = 45621770
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
40 03 3f 05 22 b8 f2 00 00:12:26.200 READ VERIFY SECTOR(S)
40 03 3f c6 21 b8 f2 00 00:12:26.200 READ VERIFY SECTOR(S)
40 03 3f 87 21 b8 f2 00 00:12:26.200 READ VERIFY SECTOR(S)
40 03 3f 48 21 b8 f2 00 00:12:26.200 READ VERIFY SECTOR(S)
40 03 3f 09 21 b8 f2 00 00:12:26.200 READ VERIFY SECTOR(S)
Error 15563 occurred at disk power-on lifetime: 6211 hours (258 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 19 5f a0 6a f1 Error: UNC at LBA = 0x016aa05f = 23765087
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
40 03 3f 39 a0 6a f1 00 00:06:27.500 READ VERIFY SECTOR(S)
40 03 3f fa 9f 6a f1 00 00:06:27.500 READ VERIFY SECTOR(S)
40 03 3f bb 9f 6a f1 00 00:06:27.500 READ VERIFY SECTOR(S)
40 03 3f 7c 9f 6a f1 00 00:06:27.500 READ VERIFY SECTOR(S)
40 03 3f 3d 9f 6a f1 00 00:06:27.500 READ VERIFY SECTOR(S)
Error 15562 occurred at disk power-on lifetime: 6211 hours (258 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 12 9d f1 66 f1 Error: UNC at LBA = 0x0166f19d = 23523741
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
40 03 3f 70 f1 66 f1 00 00:06:18.300 READ VERIFY SECTOR(S)
40 03 3f 31 f1 66 f1 00 00:06:18.300 READ VERIFY SECTOR(S)
40 03 3f f2 f0 66 f1 00 00:06:18.300 READ VERIFY SECTOR(S)
40 03 3f b3 f0 66 f1 00 00:06:18.300 READ VERIFY SECTOR(S)
40 03 3f 74 f0 66 f1 00 00:06:18.300 READ VERIFY SECTOR(S)
Error 15561 occurred at disk power-on lifetime: 6210 hours (258 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 36 ef 1a b0 f0 Error: UNC at LBA = 0x00b01aef = 11541231
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
40 03 3f e6 1a b0 f0 00 00:03:15.300 READ VERIFY SECTOR(S)
40 03 3f a7 1a b0 f0 00 00:03:15.300 READ VERIFY SECTOR(S)
40 03 3f 68 1a b0 f0 00 00:03:15.300 READ VERIFY SECTOR(S)
40 03 3f 29 1a b0 f0 00 00:03:15.300 READ VERIFY SECTOR(S)
40 03 3f ea 19 b0 f0 00 00:03:15.300 READ VERIFY SECTOR(S)
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 6214 -
# 2 Short offline Completed without error 00% 6214 -
# 3 Short offline Completed without error 00% 6213 -
# 4 Short offline Completed without error 00% 6213 -
# 5 Short offline Aborted by host 90% 2598 -
# 6 Short offline Aborted by host 90% 2598 -
# 7 Short offline Completed without error 00% 4 -
# 8 Short offline Completed without error 00% 3 -
# 9 Short offline Completed without error 00% 2 -
#10 Short offline Completed without error 00% 2 -
#11 Short offline Completed without error 00% 1 -
#12 Short offline Completed without error 00% 0 -
#13 Short offline Completed without error 00% 0 -
Warning! SMART Selective Self-Test Log Structure error: invalid SMART checksum.
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.One more thing which proves my theory… well, not prove it, but it is a symptom, the average loads on staring firefox are like 5.something to even, the worst, 11.6 or so… They royally suck and like screwing their customers… I HATE THEM… Here I was shutting down the laptop for my exams… and now it looks it will spend another month… probably my entire holiday in the service station. Those SoBs will do nothing cause they are SoBs… I am tired of this and I need to study now… seeya all if I can get a new computer… someone gift me a computer please… an assembled desktop is fine too but I won’t mind a macPro….
This entry was posted on Monday, November 10th, 2008 at 1:57 am and is filed under HP SUCKS. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
:D
Aditya November 21st, 2008 at 5:11 pm
If only it were possible, I would have done it a LONG time ago. Been right up till the MD of HP India. They are worse than anything I have ever come up against. I am NOT buying an HP computer again.